The best accounting application does what the customer wants, with the user being able to opt for those features that are required. This is so because the rationale behind the use of online accounting is to minimize cost and maximize efficiency. The inventory – fuel and lotto for example – should be exactly ascertained as should the calculation of payroll hours.
Also, the user should not be bothered with the changes in law provisions that affect the business. Thereby, the business can go on with its operation. it also means the business is not bogged down by the details that accounting entails; not all business owners are adept at accounting and neither can all – especially those with lower capital – afford an extra expense on the heading of accountant. Likewise, in the globalized world, transactions should be understandable in multiple currencies so that only the customers are not targeted. major currencies should be readable by the application.
The best accounting application does what it promises to deliver. Security of the latest technology gives assurance to the client. Similarly, the concept of Software as a Service (SaaS) can be provided whereby the vendor provides all the requisites for the client with the latter only using the software by just registering. the web-based service relieves pressure to the client regarding additional hardware or time-to-time updating and repairing of the software owing to any bugs discovered.
Cloud computing, another feature of online apps, should primarily provide two things: one, the security and another instant access the client may need. The security is provided from various disasters that put the documents and / or information at risk from human or natural catastrophes. Cloud computing also means the client can, with the help of broadband internet, get hold of the information at any place. Entry as well as modification of the information is provided for by the user themselves which is then analyzed by the app-maker.
The startup costs like the hard disks and the controlled environment for the server may not be readily available to the user and therefore use the Storage as Service (STaaS) whereby the vendor provides access to storage at a cost that is lower than when the client has to buy the same amount of space – a feature technically called economy of scale.
The vendor also should take regular feedbacks to improve the user experience through various means that it can employ. The user feedback not only helps in one instance, it allows for minor tweaks or vast changes altogether for catering to similar clientele in coming times. A good application can be made better with the feedback from the customers. After all, it has not been said for the sake of saying that the customer is always right.